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Core values explain why some situations feel wrong even when you cannot justify it logically. When your actions fit your values, you feel settled. When they do not, tension appears quickly.
Here’s my top 5 core values. Are yours similar? Let me know!
Respect
People engage with each other as capable thinkers, listening properly and responding to what is actually said.
Fairness
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A colleague promises to send you an important document by Friday.
They send it on Monday with no explanation.
“This really stressed me out. I was anxious all weekend waiting for it.”
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You open up to someone about something personal that took effort to share.
Later, you realise they repeated it to someone else.
“I feel really hurt and exposed. I trusted you with that.”
It's interesting, it's easier for me to choose the correct answer for workplace situations than personal life ones...
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The first question to ask is:
What made you feel this was something you ought to do?
Follow up questions:
Is this something you genuinely want, or something you think a better version of you should want?
When you think about this goal, what feeling comes up first?
If nobody judged you for dropping it, would you still want it?
Design your leverage.
Write down:
One clear consequence you accept if you do not take the action.
One clear reward you will give yourself if you take it.
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Look through your recent emails to make sure you are sending clear and complete messages. How could you improve?
Making less typos would greatly improve my message clarity, especially when I switch languages and don't have spellcheck in the right one!
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Before you write any important message answer these three questions:
One: Core Message "The main thing I need them to know is: _________________"
Two: What They Already Know "My audience is familiar with: _________________"
Three: What They Need to Know "To understand or act, they need: _________________”
Did you guess the same 3 questions? Or did you think of better questions?
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You're explaining too much when you do these four things:
Look through your inbox to find examples of each of the 4 points. Have you sent any emails where you have done this?
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Can readers or listeners act without the information? If yes don't write it or say it!
For more communication tips check out my Udemy course Get Your Point Across Clearly and Succinctly At Work.
Practical Business Communication Skills to Reduce Misunderstandings and Over-explaining:
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How do you feel when you get an email with a lenghty preamble that asks you how you are or some other statement to that effect. Perhaps it explains too much backstory, or uses too many softeners, fillers and modals that the message gets diluted or unclear?
Does the start affect your response time or how much attention you pay to it?
Look through your inbox to find good and bad examples of email beginnings.
I said integrity and you said honesty, but they are highly similar. Trust is also really important to me!