This privacy policy explains how Persefone Coaching collects, stores, and uses personal information for the purposes of its services and website. It sets out what personal data we collect, how we use it, and the rights you have in relation to your personal data.

 

Please read this privacy policy carefully. By signing up to our website, subscribing to communications, or purchasing any of our services, you confirm that you have read and understood this privacy policy.

 

If you have any questions about this privacy policy, please contact us at persefonecoaching@gmail.com.

​

Who We Are

Persefone Coaching

Email: persefonecoaching@gmail.com

All personal data collected through our website and services is collected by Persefone Coaching.

Persefone Coaching acts as a data controller for the purposes of the General Data Protection Regulation (EU) 2016/679 (GDPR).

We process personal data in accordance with the GDPR and respect your right to privacy.

​

The Personal Information We Collect

Information you provide to us

We collect personal information that you choose to provide when you:

 

• register on our website

• sign up to newsletters or updates

• contact us by email or messaging services such as WhatsApp

• interact with us via social media platforms

• book or purchase coaching services, courses, or related offerings

• participate in surveys, feedback requests, or evaluations

​

Depending on the circumstances, this information may include:

• Identity and contact data: name, title, email address, phone number, and postal address

• Account and profile data: information associated with social media interactions or subscriptions

• Financial data: billing information required to process payments

• Survey and feedback data: information you choose to provide in questionnaires or feedback forms

​

Information we collect through correspondence

We collect and retain information contained in correspondence between us. This includes emails, messages, and records of telephone or online communications where relevant.

 

How We Use Your Personal Data

We process personal data on the following lawful bases under Article 6 of the GDPR:

• your consent

• performance of a contract or steps taken prior to entering into a contract

• compliance with a legal obligation

• our legitimate interests, provided these are not overridden by your rights and freedoms

​

We use your personal data for the following purposes:

• to provide services, coaching sessions, and course access

• to communicate with you about bookings, services, and updates

• to process payments and transactions

• to send marketing or informational communications where permitted

• to manage and respond to enquiries and correspondence

• to improve our services, communications, and user experience

• to prevent fraud or unlawful activity

• to comply with legal obligations and protect our legal rights

​

Sharing Your Personal Data

We may share personal data with third parties only where necessary and lawful, including:

• payment processors and service providers required to deliver services

• regulatory or governmental authorities where legally required

​

All third parties are required to implement appropriate security measures and to process personal data in accordance with the GDPR.

 

We do not sell your personal data.

​

How We Protect Your Data

We apply a privacy-by-design approach and take reasonable technical and organisational measures to protect personal data, including:

 

• securing devices and systems with appropriate access controls

• using password protection and encryption where appropriate

• limiting access to personal data to those who need it

​

While we take appropriate steps to safeguard personal data, no method of transmission over the internet can be guaranteed to be completely secure.

​

How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including service provision, legal compliance, and the establishment or defence of legal claims.

​

Your Rights Under the GDPR

You have the following rights under the GDPR:

• the right to be informed about how your personal data is used

• the right to access your personal data

• the right to request correction of inaccurate or incomplete data

• the right to request erasure of personal data in certain circumstances

• the right to restrict or object to processing in certain circumstances

• the right to data portability, where applicable

• the right to withdraw consent at any time where processing is based on consent

• the right to lodge a complaint with the supervisory authority in your country of residence, place of work, or place of the alleged infringement, in accordance with Article 77 of the GDPR

​

How to Exercise Your Rights

To exercise any of your rights, please contact us at persefonecoaching@gmail.com.

We may request information to verify your identity before responding. This is a security measure to protect your personal data.

We will respond to legitimate requests within one month. Where requests are complex, we will inform you if additional time is required.

​

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any material changes will be communicated by email or made available on our website.

Please ensure that the personal data we hold about you is accurate and up to date by notifying us of any changes.

Last updated: 4/1/26