A colleague promises to send you an important document by Friday.
They send it on Monday with no explanation.
“This really stressed me out. I was anxious all weekend waiting for it.”
You open up to someone about something personal that took effort to share.
Later, you realise they repeated it to someone else.
“I feel really hurt and exposed. I trusted you with that.”
It's interesting, it's easier for me to choose the correct answer for workplace situations than personal life ones...
Look through your recent emails to make sure you are sending clear and complete messages. How could you improve?
Making less typos would greatly improve my message clarity, especially when I switch languages and don't have spellcheck in the right one!
Before you write any important message answer these three questions:
One: Core Message "The main thing I need them to know is: _________________"
Two: What They Already Know "My audience is familiar with: _________________"
Three: What They Need to Know "To understand or act, they need: _________________”
Did you guess the same 3 questions? Or did you think of better questions?
Rising Star
Rising Star
Option B is the worst option!