About
Practical Tools for Clear, Respectful, and Assertive Conversations Do you sometimes find it hard to say no without guilt, speak up in groups, or handle difficult conversations without losing your calm? This course is designed to help you strengthen your communication style, not by changing who you are, but by giving you the tools to express yourself more clearly and confidently in both professional and personal situations. Whether you’re dealing with workplace dynamics, family tensions, or everyday misunderstandings, this course offers a grounded and realistic approach to becoming a more effective communicator. What You’ll Learn: • What assertive communication really means, and how to practise it without sounding cold or aggressive • How to set boundaries firmly but politely • Saying no without guilt or overexplaining • Making requests that get taken seriously • Handling emotionally charged situations with calm and clarity • Giving and receiving feedback without creating tension • Responding to criticism without defensiveness • Recognising and handling passive-aggressive behaviour • Speaking with authority, without overcompensating • Disagreeing respectfully — especially in group settings • Making yourself heard in meetings and conversations • Repairing communication after conflict • Navigating power dynamics in work and personal life • Understanding how habits lik
You can also join this program via the mobile app. Go to the app