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Communication Skills

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Persefone Coaching
Persefone Coaching

How to express your needs and feelings effectively


NVC is a way of communicating that helps people express their needs and feelings without making the other person defensive.


The steps are: Observation, Feeling, Need, and Request.


Step 1 is Observation. You describe what you saw or heard, with no judgement. In our example: ‘When you spoke over me before I had finished.’


Step 2 is Feeling. You name the emotion you feel. In our example: ‘I felt uncomfortable.’


Step 3 is Need. You name the deeper need behind that feeling. Not what you want the other person to do. What do you need as a person? In our example: ‘because I needed to know my input was worth hearing.’


Step 4 is Request. You ask for one specific thing, and the other person must be free to say no. In our example: ‘Would you be willing to let me finish my point before you respond?’


🆓 Join me on Saturday 9th May for my free online workshop on non-violent communication called Words Without Blame.


Get the link for the online workshop in the events section of this website or here: https://www.eventbrite.com/e/words-without-blame-a-practical-intro-to-non-violent-communication-tickets-1985226854964?aff=oddtdtcreator



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